Support

Live Support available | 8:30am - 4:30pm | Monday through Friday.

We Now Offer Annual Service & Support Plans

A popular feature with our counselors and education customers, our service plans allow us to take care of your student and client hardware needs. We deal with the hardware and software issues for you.

Zero Plan

for the tech savvy client
$0/year
  • Unlimited Technical Support*
  • Remote Access allows us to repair while you work
  • Includes all PC / Printer / Networking / Software issues that can be remedies remotely
  • Access to our highly skilled and certified support team*
  • Live Chat and Phone Support
  • Manufacturer hardware warranty still applies if applicable

Add a Service Plan

add a service plan to existing computer hardware
$249/year
  • Unlimited Technical Support*
  • Remote Access allows us to repair while you work
  • Includes all PC / Printer / Networking / Software issues that can be remedies remotely
  • Access to our highly skilled and certified support team*
  • Live Chat and Phone Support
  • Manufacturer hardware warranty still applies if applicable
Call Today

Help Desk – (855) EPT-SUPPORT

We can not be responsible for lost data during repairs. We will do our best to retain all existing user data and configurations.
Users must agree to allow our technician remote access to computer systems.
*Available 8:30am – 4:30pm, Monday-Friday. Support is only available in English at this time.