Shipping & Handling Policy

How we deliver the goods...

Shipping and Handling Rates

Shipping rates are calculated based on the destination zip code, the weight of your shipment and the type of shipping service selected. If your order is shipped in multiple boxes or separate shipments the total shipping and handling charges are not affected but are pro-rated across each box or shipment based on the percent of the total order value that each box or shipment represents.

Shipping Methods

Eagle Point Technology uses UPS as the primary carrier for most small items. Should you require faster service, UPS Seconday Day Ground (two business days) or UPS Next Day Air (one business day) are available at an extra cost. All large items (over 70lbs.) are normally shipped via truck.

Shipping Origin

Eagle Point Technology ships directly from our warehouse in Seymour, Indiana.

Processing Time

Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to three business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required to process your credit card payment. If the item(s) on your order are in stock, they will be shipped as soon as possible from our warehouse or from one of our distribution warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.