Shipping & Handling Policy

How we deliver the goods...

Shipping and Handling Rates

Shipping rates are calculated based on the destination zip code, the weight of your shipment, and the type of shipping service selected (Ground, Air, Truck etc). If your order is shipped in multiple boxes or separate shipments the total shipping and handling charges are not affected but are prorated across each box or shipment based on the percent of the total order value that each box or shipment represents.

Estimate your shipping charges by simply adding the item to the shopping cart and entering your shipping zip code.

Shipping Methods

Eagle Point Technology uses UPS as the primary carrier for most small items. Should you require faster service, UPS Seconday Day Ground (2 business days) or UPS Next Day Air (1 business day) are available at an extra cost. All large items (over 70lbs) are normally shipped via Truck.

Shipping Origin

Eagle Point Technology uses a network of many distributors who normally drop-ship directly to you. Some products may shipped directly from our warehouse in Seymour, Indiana.

Processing Time

Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse and distribution network for shipment. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse or from one of our distribution warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.

Transit Times

Ground: 1 – 5 Business Days
Second Day Ground: 2 Business Days
Next Day Air: – 1 Business Day

Total Time for Delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.